Frequently Asked Questions
Do I need a credit card for the free plan? +
No. The free plan requires no payment details. Just register and start training immediately.
What happens after my 7-day trial ends? +
After 7 days, your account is automatically downgraded to the free plan unless you choose to continue. You will receive a reminder email on day 6 of your trial.
How does the AI feature work? +
The AI analyzes each team member's quiz results, identifies their weak areas, and generates personalized training recommendations. It's available on Business and Enterprise plans only.
Can I add more than 10 users on Business? +
Business supports up to 10 users at $8/user/month (max $80/month). If you need more, upgrade to Enterprise which supports up to 30 users, or contact us for a custom plan.
Is payment secure? +
Yes. All payment processing is 256-bit SSL encrypted and PCI DSS compliant. We place a $1 hold to verify your card, which is automatically released within 2 minutes.